:root{--blue:#2fa4d2;--dark:#237391;--deep:#114255;--light:#79cee7;--bg:#f4f8fa;--text:#17313d;--muted:#6b7e87;--white:#fff;--danger:#c63b3b;--ok:#27815d;--shadow:0 8px 30px rgba(17,66,85,.09)}*{box-sizing:border-box}body{margin:0;font-family:Inter,system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif;background:var(--bg);color:var(--text)}a{color:var(--dark);text-decoration:none}.app{display:flex;min-height:100vh}.sidebar{width:245px;background:var(--deep);color:#fff;padding:18px 14px;position:fixed;inset:0 auto 0 0}.brand{padding:8px 10px 22px;border-bottom:1px solid rgba(255,255,255,.12);margin-bottom:12px}.brand img{width:100%;height:90px;object-fit:contain;background:#fff;border-radius:12px}.brand div{font-size:12px;opacity:.75;margin-top:8px;text-align:center}.sidebar nav{display:grid;gap:4px}.sidebar nav a{color:#eaf8fc;padding:12px;border-radius:9px;font-size:14px}.sidebar nav a:hover{background:rgba(255,255,255,.1)}.sidebar nav span{display:inline-block;width:25px}.main{margin-left:245px;width:calc(100% - 245px);min-height:100vh;display:flex;flex-direction:column}header{min-height:82px;background:#fff;border-bottom:1px solid #e6eef1;padding:18px 28px;display:flex;justify-content:space-between;align-items:center}h1{font-size:24px;margin:0}.userbox{display:flex;align-items:center;gap:10px;font-size:14px}.userbox small{background:#e8f5f9;color:var(--dark);padding:5px 8px;border-radius:20px}.content{padding:28px;flex:1}.flash{margin:18px 28px 0;padding:13px 16px;background:#e7f7f1;color:#1d684c;border-radius:10px}.cards{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:24px}.card{background:#fff;border-radius:14px;padding:20px;box-shadow:var(--shadow)}.card .num{font-size:30px;font-weight:800;color:var(--dark);margin-top:6px}.muted{color:var(--muted);font-size:13px}.panel{background:#fff;border-radius:14px;box-shadow:var(--shadow);overflow:hidden;margin-bottom:20px}.panel-head{padding:18px 20px;border-bottom:1px solid #edf2f4;display:flex;justify-content:space-between;align-items:center}.panel h2{font-size:17px;margin:0}.table{width:100%;border-collapse:collapse}.table th,.table td{padding:13px 16px;border-bottom:1px solid #eef2f4;text-align:left;font-size:13px}.table th{color:var(--muted);font-weight:600}.badge{display:inline-block;border-radius:20px;padding:5px 9px;font-size:11px;font-weight:700}.badge.urgente{background:#fde5e5;color:#a72e2e}.badge.alta{background:#fff0df;color:#a25d11}.badge.media{background:#e7f3f8;color:#236b82}.badge.baja{background:#e8f7f0;color:#2b7659}.badge.status{background:#eef5f7;color:#49636d}.btn{display:inline-flex;border:0;background:var(--blue);color:#fff;padding:10px 14px;border-radius:8px;font-weight:700;cursor:pointer}.btn.secondary{background:#edf4f6;color:var(--deep)}.btn.danger{background:var(--danger)}.actions{display:flex;gap:8px;flex-wrap:wrap}.grid2{display:grid;grid-template-columns:1fr 1fr;gap:18px}.form{background:#fff;border-radius:14px;padding:22px;box-shadow:var(--shadow)}label{display:block;font-size:13px;font-weight:700;margin-bottom:6px}input,select,textarea{width:100%;border:1px solid #d7e3e7;border-radius:8px;padding:11px 12px;font:inherit;background:#fff}textarea{min-height:120px;resize:vertical}.field{margin-bottom:16px}.login{min-height:100vh;display:grid;place-items:center;background:linear-gradient(135deg,var(--deep),var(--blue))}.loginbox{width:min(430px,92vw);background:#fff;border-radius:18px;padding:32px;box-shadow:0 20px 70px rgba(0,0,0,.2);text-align:center}.loginbox img{width:100%;height:120px;object-fit:contain;margin-bottom:18px}.loginbox h1{font-size:20px}.error{background:#fdeaea;color:#9d2f2f;padding:10px;border-radius:8px;margin-bottom:15px}.ticket-head{display:flex;justify-content:space-between;gap:20px;align-items:flex-start}.timeline{padding:20px}.msg{padding:14px;border-left:3px solid var(--light);margin-bottom:12px;background:#f8fbfc}.signature{border:1px dashed #9bb1ba;border-radius:8px;padding:8px}.signature canvas{width:100%;height:180px;background:#fff;touch-action:none}.empty{padding:30px;text-align:center;color:var(--muted)}@media(max-width:900px){.sidebar{width:72px;padding:10px}.brand div,.sidebar nav a:not(:first-child){font-size:0}.brand img{height:55px}.sidebar nav a{padding:13px 8px;text-align:center}.sidebar nav span{width:auto;font-size:20px}.main{margin-left:72px;width:calc(100% - 72px)}header{padding:15px 18px}.content{padding:18px}.cards{grid-template-columns:1fr 1fr}.grid2{grid-template-columns:1fr}}@media(max-width:600px){.cards{grid-template-columns:1fr}.table{min-width:700px}.panel{overflow:auto}.userbox span{display:none}h1{font-size:20px}}
.site-footer{margin-top:0;padding:16px 28px;border-top:1px solid #e6eef1;background:#fff;color:var(--muted);font-size:12px;display:flex;justify-content:center;gap:10px;align-items:center;text-align:center;flex-wrap:wrap}.site-footer a{color:var(--dark);font-weight:700}@media(max-width:800px){.site-footer{padding:16px;flex-direction:column;text-align:center}.grid2{grid-template-columns:1fr}}.login{position:relative}.login-footer{position:absolute;left:0;right:0;bottom:18px;text-align:center;color:rgba(255,255,255,.9);font-size:12px}.login-footer a{color:#fff;text-decoration:underline;margin-left:8px}
.legal-page{max-width:980px;line-height:1.6}.legal-page h3{margin-top:24px}.legal-page p{margin:10px 0}

.report-options{margin:18px 0;padding:14px;border:1px solid #dce8ec;border-radius:10px;background:#f8fbfc}.report-options label{display:flex;gap:9px;align-items:center;font-weight:600;margin:9px 0}.report-options input[type=checkbox]{width:auto}